iGaming was never really on my radar, but when it happened, I was in-between jobs and was approached to join this new gaming company. The fact that it was a start-up was really appealing. I started off as an HR Generalist, and within a year, I made the move into Customer Support as a Team Leader.
Why the move? Working as a Team Leader draws on all my HR skills. I like to recognise people’s strengths and work with them to develop their skills. So when the time comes, they will be ready to move on. I take a real pride in seeing members of my team getting promoted or moving across the business into different departments. That is really satisfying.
That’s why I think Customer Support is such a great place to start a career. You get to see and understand so much of the business – it really does give you a platform for the future.